At the core of healthcare lies the need to continuously focus on offering quality healthcare in an affordable and effective manner. USA has developed a Continuous Quality Improvement initiative with the details listed below. Please contact us if you have any questions or require additional information.
- Apply CQI approach to consolidate services, minimize overhead and deliver a competitive product to the marketplace.
- Educate contracted practitioners and facilities in CQI procedures.
- Maintain national network accreditation.
- Maintain a network-wide CQI plan.
- Develop highest quality human resources/management function.
- Use comparative data to measure staffing levels and establish future staffing projections.
- Document "protocols" for problem management based on proven efficient success.
- Evaluate staffing levels on an ongoing basis in view of cost effective outcomes.
- Increase employee participation in decision making and planning processes.
- Improve, measure and promote a quality healthcare system.
- Identify appropriate benchmarks for outcomes and use them as a measurement.
- Escalate CQI efforts with emphasis on strategic planning and redesign of certain processes in addition to incremental changes.
- Educate all employees about customer-focused planning and CQI measures.
- Promote employee education, skill enhancement and salary ramps to retain intelligent, skilled employees and use as recruitment tools.
- Benchmark with other integrated delivery systems for processes that reduce expenses.
- Continually improve upon all elements as an integrated network.
- Continuous education of all network constituencies (board, management, employees, practitioners, components, purchasers) about CQI philosophies.
- Encourage network providers to adhere to JCAHO’s National Patient Safety Goals.
- Development of outcomes measurement in A & H environment.
- Enhance cutting-edge reimbursement methodologies for practitioners and components to offer the most competitive managed care products in the market.
- Maintain HIPAA compliance and enhance state of the art EDI capabilities.
- Establish USA MCO as the "Gold Standard" in the PPO industry.
