How do I find benefit information or claim forms?
You will need to call your employer's benefits office directly per the contact information found on your health insurance identification card.

How can I refer my doctor?
USA MCO provides two simple methods for you to inform us of a provider referral.
* Call USA at (800) USA-0820 to verbally nominate your provider.
* Complete and submit USA's faxback form.

What is a PPO?
A Preferred Provider Organization (PPO) is an open panel of contracted providers who offer services at a discount. A PPO allows you flexibility in seeking treatment without required referrals (unless specified in your benefit plan) while simultaneously offering substantial savings to you and your employer for covered medical services.